Current research indicates that around one in five students is likely to experience high levels of psychological distress during their time at university. Some of these students may be noticeably distressed in class; some may communicate with you in ways that raise concerns; some may repeatedly miss scheduled contacts and activities. Some students experiencing mental health difficulties may approach you directly for advice and support, and some may disclose personal difficulties they are facing.
What is helpful to say in these situations (and what is not)?
Mental heath experts and experienced educators offer advice on what to say and do, and what not to say and do when a student appears to be distressed.
Hear from Dr Lisa Warren, Clinical Psychologist and Senior Lecturer, Monash University .
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Hear from Margot Fenley, Victorian College of the Arts.
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Some DOs and DONTs
While there is no single best approach for responding to distressed students, there are some broad principles that can be used to guide practice. Below are some “dos and don’ts” offered by experienced counsellors from several universities (University of NSW, University of Melbourne, La Trobe University).